FAQ

COVID-19 Safety

• COVID-19 PSA

Getting Started

• ★ What is EasyShift?
• ★ Introducing the Select Access Program for 2020!
• ★ What is a Shift?
• ★ How Points and Levels Work
• ★ Reserving a Shift- Length of Time
• ★ How do I reserve Shifts?

Job Specific Training

• ★ 2021 Beverage Aisle & Display Check FAQ (Updated 4/12/2021)
• ★ Sports Drinks & Water Audit FAQ
• ★ Refrigerated and Frozen Coolers Capture Shifts
• ★ Full Category (Aisle & Display) Guidelines

Payments

• ★ Why wasn't I paid what I expected?
• ★ Payment Timeframe
• ★ Tax/1099 Information
• ★ Forgot to Enter PayPal Information
• ★ Payment Problem
• ★ Bonus Payments
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Help During Your Shift

• ★ Unable to Complete Shift Before Reservation Ends
• ★ 2 Hour Hold on Expired/Abandoned Shifts
• ★ Store is Permanently Closed/ Not There
• ★ Arrived Outside of Store's Business Hours
• ★ Store Address is Not On Store
• ★ A Staff Member Asked Me to Stop/Leave the Store
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Rejection Reasons

• OSA Photo Requirements
• Display Photo Requirements
• OSA Wrong Product
• OSA Missed Product
• Missed Display, Cooler, or Aisle
• Display vs. Aisle
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Other/General FAQ

• ★ What is a Bonus?
• ★ Why Can't I Re-reserve an Expired or Abandoned Shift?
• ★ Shift Availability
• ★ My EasyShift Account is Suspended/Banned
• ★ EasyShift Forum Community Standards
• ★ How to Contact Support
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