OSA Missed Product

"Data Quality Discrepancy: One or more OSA products marked as “not present” were visible in the photos submitted."

When you are unable to locate a specific product while completing an OSA shift, we will typically ask for the following photos to verify the product’s absence:

  •  The product’s shelf tag
  • The shelf section where the product should be found

If your shift was rejected for this reason, our team was able to verify that the requested product was present in another photo but we did not have the accurate required photos as requested by our clients.

Please make sure to thoroughly search the entire shelf section where the product should be located.

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